COVID-19 (Coronavirus) Information

We know that life might just seem upside down right now, and it is a challenging time for you all. Just remember that going through any difficult challenge is a chance to grow, a valuable opportunity to learn from and overcome with strength and determination.

 As the world prepares for the worst, we must prepare to bring our best. We must put everyone’s safety first, by following advice and precautions relevant to you and to those around you.

 With every hardship comes ease. We will get through this together.

 With love and hope, 

Is it Safe to shop from your site?

There is nothing more important to us than the health and safety of everyone in the LORD Community, our partners, our team and most importantly our customers.

We are operating in line with advice from the World Health Organisation and the local authorities. We are constantly making sure that all appropriate health and hygiene standards are followed strictly.

This is our top priority and we will be closely monitoring this situation for any updates to maintain appropriate policies. 

What about the delivery of my purchase?

All deliveries are running on-time and we are are expecting no delays.

We are taking all precautionary measures necessary to ensure the safety of our customers. 

We have implemented the following:

• Our warehouses and factories have screen systems in place to ensure employees are taking appropriate measures to maintain their health and safety.
• We have less staff working in our warehouse, and all members of staff are adhering to social distancing rules.

FedEx/DHL/USPS/Royal Mail shipping partners

Our Supply Chain Operations Team is monitoring the situation and will continue to work very closely with our shipping partners and aim at making sure that all appropriate health and hygiene standards are adhered to.